Shipping policy
SHIPPING POLICY
Last Updated: June 2026
At WON, we are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (Nigeria)
- Delivery within Abuja: 1–2 business days.
- Delivery to other Nigerian states: 2–7 business days.
- Shipping fees are calculated at checkout.
International Shipping
We ship worldwide using trusted courier partners such as DHL, FedEx, and UPS.
Estimated delivery times:
- United States: 3–7 business days
- United Kingdom: 3–7 business days
- Europe: 4–8 business days
- Canada: 4–8 business days
- Rest of the World: 5–10 business days
Please note that delivery times may vary depending on customs clearance and local courier services.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. WON is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect addresses provided at checkout.
Lost or Delayed Packages
While we work with reliable shipping partners, occasional delays may occur. If your package is significantly delayed or appears lost, please contact us and we will assist in resolving the issue with the carrier.
Contact Us
For any shipping-related questions, please contact us at:
Email: contact@won-clothing.com
Thank you for shopping with WON.
